
Listening
The Pause Between Hearing and Replying
The pause between hearing and replying helps you separate a speaker’s point from your first reaction, so your answer…
Notice what changes when we give a speaker time and attention.

The pause between hearing and replying helps you separate a speaker’s point from your first reaction, so your answer…
A useful exchange is rarely a perfect performance. It is a series of small choices: listening, asking, clarifying and making space for a reply.